Have you ever heard the joke about the IT leader who lost her job because she purchased off-the-shelf software? No? Me neither. How about the one about users hating their job after their company purchased off-the-shelf software? Unfortunately, I’ve heard that one a lot, and it’s not a joke.
Read MoreEmily Bottis is a Principal Product Manager at Extension Engine. She has 20+ years of experience designing and building interactive and engaging software systems for a variety of uses including subsidized child care, citizen science, and online education. She previously served as the Director of Interactive at the Museum of Science, Boston, and Director of User Experience at Harvard Business School Online. Emily graduated from Brown University.