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Questions: How will the institution get there? Will it be through online program managers (OPMs), internal development, fee-for-service external vendors, joint ventures, licensing, or acquisition?

Higher Education Strategy Series: This is entry #11 of this series. This page describes the whole series and provides links to all of the articles.

Questions: Where will the institution be active, and what is the relative importance of each area? Answers here can be specific degree or non-degree programs (or related groups of the same), target clusters, geographical areas, underlying technologies, and pedagogies or learning experiences.

Higher Education Strategy Series: This is entry #10 of this series. This page describes the whole series and provides links to all of the articles.

It is not enough to understand the implications of an institution’s Generalized Differentiation (GD) model. Establishing an institution’s fully specified competitive strategy requires answers to several additional sets of questions. Answering those questions will prepare an institution to undertake the tactical decision-making surrounding the implementation of courses and technologies related to a specific program.

Higher Education Strategy Series: This is entry #9 of this series. This page describes the whole series and provides links to all of the articles.

As commencement season has begun, higher education institutions are asking: “How do we acknowledge the difficulty and disappointment for students while still moving forward? How do we use virtual tools to deliver experiences in a way that is still authentic, inclusive, engaging, and meaningful?”

The COVID-19 pandemic has exposed the inadequacy of generic videoconferencing tools for online teaching. In this article I describe important dimensions of a differentiated online synchronous (OnSync) course for both students and faculty. I describe the shortcomings of current technology for OnSync courses and what new technological solutions would have to provide. I conclude by describing how to compete and win with differentiated OnSync teaching.

Higher Education Strategy Series: This is entry #8 of 15 in this series. This page describes the whole series and provides links to all of the articles.