It’s an unfortunate fact of life that bias is everywhere: in the people with whom we interact, in the technology we use, and even in ourselves. Whether it's conscious or unconscious, bias can and does affect the behaviors and outcomes all around us.
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If you’ve ever used Duolingo or Airbnb, you may have noticed the small, cheery animations scattered throughout each site and their apps. These animations may move when you scroll by or when you complete a task, like the flickering cartoon flame Duolingo displays when you’ve had a multiday streak of successful progress in your new language.
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Humanity is another aspect of a positive work environment that we prioritize here at Extension Engine. (We’ve previously discussed our approach to authenticity and to transparency.) Although everyone knows what the word “humanity” means, it may seem like a difficult concept to define in terms of workplace culture. But it’s an important one because, perhaps more than anything else, acknowledging and supporting your colleagues’ humanity fosters a situation where everyone can thrive.
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When done well, project management work is invisible to people who aren’t directly involved in doing it. In some ways, that’s by design. There isn’t usually a reason to let everyone in on each behind-the-scenes detail of what happens to make a job run smoothly. That doesn’t mean, though, that every organization uses the same approach to project management, or that every approach is equally effective.
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The saying “A picture is worth a thousand words” is so well-known, it has become a cliché. But that doesn’t negate how true it often is. Photographs, paintings, animations, and all kinds of art can evoke an emotional response from a viewer more quickly and powerfully than words alone. When designed with intent, images can communicate the indescribable, imbue feeling, make confusing information digestible, reveal hidden or double meanings, and entertain or dazzle us.
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